Social (Helpers)

Telephone Operators

Career Overview Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls. Also Known As 411 …

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First-Line Supervisors of Office and Administrative Support Workers

Career Overview Directly supervise and coordinate the activities of clerical and administrative support workers. Also Known As Accounting Manager Customer Service Manager Customer Service Supervisor Office Manager Alternate Job Titles Accounting Administrator Accounting Clerks Supervisor Accounting Director Accounting Manager Accounting Supervisor Accounts Payable Manager Accounts Payable Supervisor Accounts Receivable Manager Accounts Receivable Supervisor Adjustment Supervisor …

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Travel Agents

Career Overview Plan and sell transportation and accommodations for customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients' travel problems. Also Known As Destination Specialist Travel Agent Travel Consultant Travel Counselor Alternate Job Titles Auto Travel …

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First-Line Supervisors of Non-Retail Sales Workers

Career Overview Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties. Also Known As Customer Service Supervisor Reservations Supervisor Sales Leader Sales Supervisor Alternate Job Titles Advertising Material Distributors Supervisor Blood Donor Recruiter Supervisor Bowling Desk …

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Recreation Workers

Career Overview Conduct recreation activities with groups in public, private, or volunteer agencies or recreation facilities. Organize and promote activities, such as arts and crafts, sports, games, music, dramatics, social recreation, camping, and hobbies, taking into account the needs and interests of individual members. Also Known As Activities Director Activity Aide Activity Director Recreation Supervisor …

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Residential Advisors

Career Overview Coordinate activities in resident facilities in secondary school and college dormitories, group homes, or similar establishments. Order supplies and determine need for maintenance, repairs, and furnishings. May maintain household records and assign rooms. May assist residents with problem solving or refer them to counseling resources. Also Known As Residence Hall Director Residence Life …

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Childcare Workers

Career Overview Attend to children at schools, businesses, private households, and childcare institutions. Perform a variety of tasks, such as dressing, feeding, bathing, and overseeing play. Also Known As Child Care Worker Childcare Provider Infant Teacher Toddler Teacher Alternate Job Titles After School Coordinator After School Counselor Attendant Baby Attendant Baby Sitter Before and After …

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Nannies

Career Overview Care for children in private households and provide support and expertise to parents in satisfying children's physical, emotional, intellectual, and social needs. Duties may include meal planning and preparation, laundry and clothing care, organization of play activities and outings, discipline, intellectual stimulation, language activities, and transportation. Also Known As Family Assistant House Manager …

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Exercise Trainers and Group Fitness Instructors

Career Overview Instruct or coach groups or individuals in exercise activities for the primary purpose of personal fitness. Demonstrate techniques and form, observe participants, and explain to them corrective measures necessary to improve their skills. Develop and implement individualized approaches to exercise. Also Known As Aerobics Instructor Fitness Instructor Group Fitness Instructor Personal Trainer Alternate …

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Tour Guides and Escorts

Career Overview Escort individuals or groups on sightseeing tours or through places of interest, such as industrial establishments, public buildings, and art galleries. Also Known As Docent Historical Interpreter Museum Guide Tour Guide Alternate Job Titles Admitting Office Escort Adventure Guide Alpine Guide Art Museum Aide Art Museum Docent Discovery Guide Docent Duck Driver Environmental …

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