High School Diploma – or the equivalent (for example, GED)

Postal Service Clerks

Career Overview Perform any combination of tasks in a United States Postal Service (USPS) post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage. …

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Dispatchers, Except Police, Fire, and Ambulance

Career Overview Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress. Also Known As …

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Meter Readers, Utilities

Career Overview Read meter and record consumption of electricity, gas, water, or steam. Also Known As Meter Reader Meter Technician Water Meter Reader Water Use Inspector Alternate Job Titles Customer Field Representative Damage Prevention Specialist Electric Meter Reader Facilities Technician (Facilities Tech) Field Service Engineer Field Technician Fieldman Gas Meter Reader Meter Installer Meter Reader …

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Couriers and Messengers

Career Overview Pick up and deliver messages, documents, packages, and other items between offices or departments within an establishment or directly to other business concerns, traveling by foot, bicycle, motorcycle, automobile, or public conveyance. Also Known As Courier Driver Laboratory Courier Messenger Alternate Job Titles Bank Courier Bank Messenger Bank Runner Bicycle Messenger Bill Distributor …

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Public Safety Telecommunicators

Career Overview Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information …

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Reservation and Transportation Ticket Agents and Travel Clerks

Career Overview Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information. Also Known As Customer Service Agent Reservation Agent …

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Receptionists and Information Clerks

Career Overview Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization. Also Known As Front Desk Receptionist Greeter Office Assistant Receptionist Alternate Job Titles Appointment Clerk Appointment Scheduler Appointment Setter Automobile Club Information Clerk …

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Order Clerks

Career Overview Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints. Also Known As Materials Specialist Order …

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Loan Interviewers and Clerks

Career Overview Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan. Also Known As Licensed Loan Officer Assistant Loan Analyst …

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New Accounts Clerks

Career Overview Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications. Also Known As Financial Services Representative Member Service Representative New Accounts Representative Personal Banker Alternate Job Titles Admit Clerk Bank Representative Banking Services Clerk Banking Services Representative Bilingual Personal Banker Bilingual …

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