Administrative Services Managers

Career Overview

Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.

Also Known As

• Administrative Coordinator
• Administrative Manager
• Administrative Officer
• Business Administrator

Alternate Job Titles

• Administration Director
• Administrative Coordinator
• Administrative Director
• Administrative Manager
• Administrative Officer
• Administrative Services Manager
• Administrator
• Business Administrator
• Business Coordinator
• Business Manager
• Business Office Director
• Business Office Manager
• Business Unit Manager
• Operations Administrator
• Records and Information Manager

What You'll Do

In this role, your typical responsibilities include:

• Prepare and review operational reports and schedules to ensure accuracy and efficiency.
• Set goals and deadlines for the department.
• Acquire, distribute and store supplies.
• Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
• Conduct classes to teach procedures to staff.

Knowledge You'll Use

You'll need solid knowledge in these areas:

• Customer and Personal Service
• Administration and Management
• English Language
• Administrative

Essential Skills

Success in this career requires strong skills in:

1. Reading Comprehension
2. Active Listening
3. Time Management
4. Speaking
5. Writing
6. Critical Thinking
7. Coordination
8. Negotiation

Key Abilities

This career requires key abilities in:

• Oral Comprehension
• Oral Expression
• Written Comprehension
• Written Expression
• Deductive Reasoning
• Speech Recognition
• Near Vision
• Speech Clarity
• Inductive Reasoning
• Problem Sensitivity

Work Style

People who excel in this career typically demonstrate:

• Dependability
• Leadership Orientation
• Attention to Detail
• Cooperation
• Achievement Orientation

What Matters in This Career

This career tends to satisfy these work values:

• Relationships
• Independence
• Achievement
• Working Conditions
• Recognition

Education & Preparation

Typical Education: High School Diploma - or the equivalent (for example, GED)

Related Work Experience Needed: Over 2 years, up to and including 4 years

On-the-Job Training: Over 1 month, up to and including 3 months

Education Details: Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Experience Required: Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

Technology You'll Use

Popular Technologies & Software

• Adobe Acrobat
• Atlassian JIRA
• Autodesk AutoCAD
• Google Docs
• IBM SPSS Statistics
• Intuit QuickBooks
• Microsoft Access
• Microsoft Excel
• Microsoft Office software
• Microsoft Outlook

Tools & Equipment

• 10-key calculators
• Desktop computers
• Laptop computers
• Laser facsimile machines
• Mobile phones
• Multi-line telephone systems
• Notebook computers
• Personal computers
• Personal digital assistants PDA
• Photocopying equipment
• Scanners
• Tablet computers

Work Environment

• E-Mail
• Face-to-Face Discussions with Individuals and Within Teams
• Telephone Conversations
• Work With or Contribute to a Work Group or Team
• Contact With Others

Salary & Job Market

Salary Percentile	Annual Wage
Entry-Level (10th percentile)	$64,740
Median	$108,390
Top Earners (90th percentile)	$200,010

Workers Employed Nationally: 254,140

Related Careers

If you're interested in this career, you might also consider:

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Occupational data sourced from the O*NET OnLine database, developed by the U.S. Department of Labor, Employment and Training Administration. Wage data from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), 2024.