Medical and Health Services Managers

Career Overview

Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.

Also Known As

• Clinical Director
• Health Information Management Director (HIM Director)
• Health Information Manager (HIM Manager)
• Nursing Director

Alternate Job Titles

• Assisted Living Administrator
• Assisted Living Manager
• Cancer Center Director
• Care Coordinator
• Client Services Director
• Clinic Director
• Clinical Director
• Clinical Informatics Director
• Clinical Manager
• Clinical Services Director
• Clinical Supervisor
• Community Health Nursing Director
• Correctional Therapy Director
• Dental Laboratory Manager (Dental Lab Manager)
• EMS Coordinator (Emergency Medical Services Coordinator)

What You'll Do

In this role, your typical responsibilities include:

• Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
• Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
• Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
• Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
• Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
• Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
• Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.

Knowledge You'll Use

You'll need solid knowledge in these areas:

• Administration and Management
• English Language
• Customer and Personal Service
• Personnel and Human Resources
• Education and Training
• Computers and Electronics
• Administrative

Essential Skills

Success in this career requires strong skills in:

1. Speaking
2. Critical Thinking
3. Reading Comprehension
4. Active Listening
5. Time Management
6. Judgment and Decision Making
7. Complex Problem Solving
8. Management of Personnel Resources
9. Social Perceptiveness
10. Monitoring

Key Abilities

This career requires key abilities in:

• Oral Comprehension
• Written Comprehension
• Problem Sensitivity
• Inductive Reasoning
• Deductive Reasoning
• Speech Clarity
• Written Expression
• Oral Expression
• Speech Recognition
• Near Vision

Work Style

People who excel in this career typically demonstrate:

• Dependability
• Leadership Orientation
• Attention to Detail
• Integrity
• Cooperation

What Matters in This Career

This career tends to satisfy these work values:

• Working Conditions
• Relationships
• Independence
• Support
• Achievement

Education & Preparation

Typical Education: Bachelor's Degree

Related Work Experience Needed: Over 4 years, up to and including 6 years

On-the-Job Training: Over 6 months, up to and including 1 year

Education Details: Most of these occupations require a four-year bachelor's degree, but some do not.

Experience Required: A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

Technology You'll Use

Popular Technologies & Software

• Adobe Acrobat
• Apache Hadoop
• Apache Maven
• Autodesk Revit
• Cisco Webex
• eClinicalWorks EHR software
• Epic Systems
• Facebook
• Google Docs
• Google Sheets

Tools & Equipment

• Desktop computers
• Laptop computers
• Personal computers
• Scanners

Work Environment

• E-Mail
• Telephone Conversations
• Indoors, Environmentally Controlled
• Work With or Contribute to a Work Group or Team
• Contact With Others

Salary & Job Market

Salary Percentile	Annual Wage
Entry-Level (10th percentile)	$69,680
Median	$117,960
Top Earners (90th percentile)	$219,080

Workers Employed Nationally: 565,840

Related Careers

If you're interested in this career, you might also consider:

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Occupational data sourced from the O*NET OnLine database, developed by the U.S. Department of Labor, Employment and Training Administration. Wage data from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), 2024.