Career Overview
Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
Also Known As
- Bank Teller
- Financial Services Representative (FSR)
- Member Services Representative
- Teller
Alternate Job Titles
- Account Representative
- Bank Representative
- Bank Teller
- Banker
- Bilingual Spanish Teller
- Bilingual Teller
- Branch Operations Specialist
- Branch Teller
- Cash Management Services Teller
- Cashier
- Collection Teller
- Commercial Teller
- Coupon Clerk
- Customer Relationship Specialist
- Customer Service Associate (CSA)
What You'll Do
In this role, your typical responsibilities include:
- Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Monitor bank vaults to ensure cash balances are correct.
- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
- Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
- Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
- Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
Knowledge You'll Use
You'll need solid knowledge in these areas:
- Customer and Personal Service
- English Language
Key Abilities
This career requires key abilities in:
- Oral Comprehension
- Number Facility
- Oral Expression
- Speech Recognition
- Speech Clarity
- Information Ordering
- Problem Sensitivity
- Near Vision
- Written Expression
- Selective Attention
Work Style
People who excel in this career typically demonstrate:
- Attention to Detail
- Integrity
- Dependability
- Cautiousness
- Cooperation
What Matters in This Career
This career tends to satisfy these work values:
- Relationships
- Support
- Independence
- Working Conditions
- Achievement
Education & Preparation
Typical Education: High School Diploma - or the equivalent (for example, GED)
On-the-Job Training: Anything beyond short demonstration, up to and including 1 month
Education Details: Usually requires a high school diploma or GED, though some occupations may not.
Experience Required: Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
Technology You'll Use
Popular Technologies & Software
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Windows
- Microsoft Word
Tools & Equipment
- 10-key calculators
- Automatic teller machines ATMs
- Cash advance terminals
- Check encoders
- Check validation printers
- Checkwriters
- Currency counters
- Desktop computers
- Document printers
- Filmers
- Journal printers
- Microfilmers
- Official check imprinters
- Online video terminals
- Passbook printers
Work Environment
- Contact With Others
- Telephone Conversations
- Face-to-Face Discussions with Individuals and Within Teams
- Importance of Being Exact or Accurate
Salary & Job Market
| Salary Percentile | Annual Wage |
|---|---|
| Entry-Level (10th percentile) | $31,270 |
| Median | $39,340 |
| Top Earners (90th percentile) | $48,270 |
Workers Employed Nationally: 339,340
Related Careers
If you're interested in this career, you might also consider:
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Cashiers
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Credit Authorizers, Checkers, and Clerks
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Bookkeeping, Accounting, and Auditing Clerks
Education: High School Diploma - or the equivalent (for example, GED)
Median Salary: $49,210
Brokerage Clerks
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Median Salary: $62,940
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Occupational data sourced from the O*NET OnLine database, developed by the U.S. Department of Labor, Employment and Training Administration. Wage data from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), 2024.