Career Overview
Supervise and coordinate the activities of ground crew in the loading, unloading, securing, and staging of aircraft cargo or baggage. May determine the quantity and orientation of cargo and compute aircraft center of gravity. May accompany aircraft as member of flight crew and monitor and handle cargo in flight, and assist and brief passengers on safety and emergency procedures. Includes loadmasters.
Also Known As
- Cargo Supervisor
- Line Service Supervisor (LSS)
- Loadmaster
- Ramp Supervisor
Alternate Job Titles
- Air Cargo Ground Crew Supervisor
- Air Cargo Ground Operations Supervisor
- Air Cargo Specialist Supervisor
- Air Cargo Supervisor
- Aircraft Loadmaster
- Airfreight Loading Supervisor
- Airport Operations Supervisor
- Airport Ramp Supervisor
- Baggage Handling Supervisor
- Cargo Service Supervisor
- Cargo Services Coordinator
- Cargo Supervisor
- Ground Crew Supervisor
- Ground Operations Supervisor
- Helicopter Loadmaster
What You'll Do
In this role, your typical responsibilities include:
- Determine the quantity and orientation of cargo, and compute an aircraft's center of gravity.
- Direct ground crews in the loading, unloading, securing, or staging of aircraft cargo or baggage.
- Train new employees in areas such as safety procedures or equipment operation.
- Distribute cargo to maximize use of space.
Knowledge You'll Use
You'll need solid knowledge in these areas:
- Customer and Personal Service
- Public Safety and Security
- Transportation
- English Language
- Administration and Management
- Administrative
Essential Skills
Success in this career requires strong skills in:
- Critical Thinking
- Management of Personnel Resources
- Active Listening
- Speaking
- Monitoring
- Time Management
Key Abilities
This career requires key abilities in:
- Oral Comprehension
- Oral Expression
- Problem Sensitivity
- Far Vision
- Deductive Reasoning
- Near Vision
- Multilimb Coordination
- Selective Attention
- Speech Recognition
- Perceptual Speed
Work Style
People who excel in this career typically demonstrate:
- Dependability
- Attention to Detail
- Cautiousness
- Leadership Orientation
- Stress Tolerance
What Matters in This Career
This career tends to satisfy these work values:
- Support
- Independence
- Relationships
- Working Conditions
- Achievement
Education & Preparation
Typical Education: High School Diploma - or the equivalent (for example, GED)
Related Work Experience Needed: Over 1 year, up to and including 2 years
On-the-Job Training: Over 3 months, up to and including 6 months
Education Details: Usually requires a high school diploma or GED, though some occupations may not.
Experience Required: Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
Technology You'll Use
Popular Technologies & Software
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft Word
Tools & Equipment
- Aircraft loaders
- Aircraft wheel chocks
- Airplane baggage tuggers
- Airport cargo conveyor trucks
- Belt loader trucks
- Cargo collection hoppers
- Cargo dollies
- Cargo tiedown straps
- Cargo turntables
- Cargo winches
- Conveyor belt systems
- Data input scanners
- Desktop computers
- Elevating transfer vehicles ETV
- Forklift scales
Work Environment
- Telephone Conversations
- Face-to-Face Discussions with Individuals and Within Teams
- Contact With Others
- Work With or Contribute to a Work Group or Team
Salary & Job Market
| Salary Percentile | Annual Wage |
|---|---|
| Entry-Level (10th percentile) | $38,010 |
| Median | $63,940 |
| Top Earners (90th percentile) | $96,300 |
Workers Employed Nationally: 10,160
Related Careers
If you're interested in this career, you might also consider:
First-Line Supervisors of Material-Moving Machine and Vehicle Operators
Education: High School Diploma - or the equivalent (for example, GED)
Median Salary: Varies
Airfield Operations Specialists
Education: Bachelor's Degree
Median Salary: $56,750
Transportation Inspectors
Education: Not specified
Median Salary: $85,750
First-Line Supervisors of Passenger Attendants
Education: Not specified
Median Salary: Varies
First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand
Education: High School Diploma - or the equivalent (for example, GED)
Median Salary: Varies
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Occupational data sourced from the O*NET OnLine database, developed by the U.S. Department of Labor, Employment and Training Administration. Wage data from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), 2024.

