Food Service Managers

Career Overview

Plan, direct, or coordinate activities of an organization or department that serves food and beverages.

Also Known As

• F and B Manager (Food and Beverage Manager)
• Food Service Director
• Food Service Manager
• Restaurant Manager

Alternate Job Titles

• Banquet Director
• Banquet Manager
• Cafe Operator
• Cafeteria Director
• Cafeteria Manager
• Cafeteria Operator
• Catering Coordinator
• Catering Director
• Catering Manager
• CDM (Certified Dietary Manager)
• CFPP (Certified Food Protection Professional)
• Chef Manager
• Concessionaire
• Cook Manager
• Deli Manager

What You'll Do

In this role, your typical responsibilities include:

• Count money and make bank deposits.
• Establish standards for personnel performance and customer service.
• Keep records required by government agencies regarding sanitation or food subsidies.
• Schedule staff hours and assign duties.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Maintain food and equipment inventories, and keep inventory records.
• Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.

Knowledge You'll Use

You'll need solid knowledge in these areas:

• Customer and Personal Service
• Administration and Management
• Food Production
• English Language

Essential Skills

Success in this career requires strong skills in:

1. Active Listening
2. Speaking
3. Monitoring
4. Coordination
5. Management of Personnel Resources
6. Reading Comprehension
7. Service Orientation
8. Critical Thinking
9. Social Perceptiveness

Key Abilities

This career requires key abilities in:

• Oral Comprehension
• Problem Sensitivity
• Oral Expression
• Written Comprehension
• Deductive Reasoning
• Speech Clarity
• Near Vision
• Speech Recognition
• Selective Attention
• Manual Dexterity

Work Style

People who excel in this career typically demonstrate:

• Dependability
• Leadership Orientation
• Cooperation
• Attention to Detail
• Social Orientation

What Matters in This Career

This career tends to satisfy these work values:

• Independence
• Relationships
• Support
• Working Conditions
• Achievement

Education & Preparation

Typical Education: High School Diploma - or the equivalent (for example, GED)

Related Work Experience Needed: Over 1 year, up to and including 2 years

On-the-Job Training: Over 1 month, up to and including 3 months

Education Details: Usually requires a high school diploma or GED, though some occupations may not.

Experience Required: Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.

Technology You'll Use

Popular Technologies & Software

• Facebook
• Google Docs
• Intuit QuickBooks
• Microsoft Excel
• Microsoft Office software
• Microsoft Outlook
• Microsoft PowerPoint
• Microsoft Project
• Microsoft Word

Tools & Equipment

• Computerized cash registers
• Laser printers
• Notebook computers
• Personal computers
• Personal digital assistants PDA

Work Environment

• Work With or Contribute to a Work Group or Team
• Face-to-Face Discussions with Individuals and Within Teams
• Contact With Others
• Indoors, Environmentally Controlled
• Telephone Conversations

Salary & Job Market

Salary Percentile	Annual Wage
Entry-Level (10th percentile)	$42,380
Median	$65,310
Top Earners (90th percentile)	$105,420

Workers Employed Nationally: 244,230

Related Careers

If you're interested in this career, you might also consider:

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Occupational data sourced from the O*NET OnLine database, developed by the U.S. Department of Labor, Employment and Training Administration. Wage data from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), 2024.