Insurance Sales Agents

Career Overview

Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Also Known As

  • Insurance Agent
  • Insurance Broker
  • Sales Agent
  • Sales Representative

Alternate Job Titles

  • Account Representative
  • Account Specialist
  • Auto Insurance Agent (Automotive Insurance Agent)
  • Bilingual Insurance Sales Agent
  • Bond Writer
  • Burial Agent
  • Commercial Lines Account Manager
  • Compensation Agent
  • Customer Relations Rep (Customer Relations Representative)
  • Cyber Insurance Policy Specialist
  • Debit Agent
  • District Agent
  • Enrollment Specialist
  • Estate Planner
  • Field Marketing Representative

What You'll Do

In this role, your typical responsibilities include:

  • Customize insurance programs to suit individual customers, often covering a variety of risks.
  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.
  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.
  • Perform administrative tasks, such as maintaining records and handling policy renewals.
  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
  • Confer with clients to obtain and provide information when claims are made on a policy.

Knowledge You'll Use

You'll need solid knowledge in these areas:

  • Customer and Personal Service
  • Sales and Marketing
  • English Language
  • Mathematics
  • Law and Government

Essential Skills

Success in this career requires strong skills in:

  1. Reading Comprehension
  2. Active Listening
  3. Speaking
  4. Critical Thinking
  5. Writing
  6. Persuasion

Key Abilities

This career requires key abilities in:

  • Oral Comprehension
  • Written Comprehension
  • Oral Expression
  • Speech Clarity
  • Written Expression
  • Speech Recognition
  • Near Vision
  • Problem Sensitivity
  • Deductive Reasoning
  • Inductive Reasoning

Work Style

People who excel in this career typically demonstrate:

  • Social Orientation
  • Dependability
  • Perseverance
  • Achievement Orientation
  • Integrity

What Matters in This Career

This career tends to satisfy these work values:

  • Relationships
  • Independence
  • Achievement
  • Support
  • Working Conditions

Education & Preparation

Typical Education: Bachelor's Degree

On-the-Job Training: Over 6 months, up to and including 1 year

Education Details: Most of these occupations require a four-year bachelor's degree, but some do not.

Experience Required: A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

Technology You'll Use

Popular Technologies & Software

  • Adobe After Effects
  • Facebook
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Windows
  • Microsoft Word
  • Zoom

Tools & Equipment

  • Desktop computers
  • Digital cameras
  • Laptop computers
  • Laser facsimile machines
  • Laser printers
  • Notebook computers
  • Pen-based computers
  • Personal computers
  • Postage meters

Work Environment

  • Telephone Conversations
  • E-Mail
  • Deal With External Customers or the Public in General
  • Face-to-Face Discussions with Individuals and Within Teams
  • Frequency of Decision Making

Salary & Job Market

Salary PercentileAnnual Wage
Entry-Level (10th percentile)$36,390
Median$60,370
Top Earners (90th percentile)$135,660

Workers Employed Nationally: 469,480

Related Careers

If you're interested in this career, you might also consider:


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Occupational data sourced from the O*NET OnLine database, developed by the U.S. Department of Labor, Employment and Training Administration. Wage data from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), 2024.

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