Career Overview
Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.
Also Known As
- Environmental Services Aide
- Environmental Services Worker
- Housekeeper
- Housekeeping Laundry Worker
Alternate Job Titles
- Bed Maker
- Bunk House Worker
- Butler
- Cabin Cleaner
- Chambermaid
- Charwoman
- Cleaner
- Cleaning Maid
- Cleaning Matron
- Cleaning Porter
- Cleaning Team Member
- Commercial Housekeeper
- Cottage Attendant
- Curtain Worker
- Dining Room Maid
What You'll Do
In this role, your typical responsibilities include:
- Keep storage areas and carts well-stocked, clean, and tidy.
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
- Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
- Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
- Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
- Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
Knowledge You'll Use
You'll need solid knowledge in these areas:
- Customer and Personal Service
Key Abilities
This career requires key abilities in:
- Trunk Strength
- Oral Comprehension
- Oral Expression
- Near Vision
- Extent Flexibility
- Stamina
- Selective Attention
- Speech Recognition
- Dynamic Strength
- Static Strength
Work Style
People who excel in this career typically demonstrate:
- Dependability
- Attention to Detail
- Integrity
- Cooperation
- Humility
What Matters in This Career
This career tends to satisfy these work values:
- Relationships
- Support
- Independence
- Achievement
- Working Conditions
Education & Preparation
Typical Education: Less than a High School Diploma
On-the-Job Training: Anything beyond short demonstration, up to and including 1 month
Education Details: Usually requires a high school diploma or GED, though some occupations may not.
Experience Required: Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
Technology You'll Use
Popular Technologies & Software
- Microsoft Excel
- Microsoft Windows
Tools & Equipment
- Backpack vacuums
- Carpet shampooers
- Carpet steamers
- Cleaning brushes
- Cleaning scrapers
- Clothes ironing equipment
- Commercial automatic floor scrubbers
- Commercial dishwashers
- Dust masks
- Dust mops
- Dusters
- Floor burnishers
- Floor scrubbing machines
- Household dryers
- Household washers
Work Environment
- Spend Time Standing
- Spend Time Making Repetitive Motions
- Spend Time Bending or Twisting Your Body
- Spend Time Walking or Running
- Face-to-Face Discussions with Individuals and Within Teams
Salary & Job Market
| Salary Percentile | Annual Wage |
|---|---|
| Entry-Level (10th percentile) | $26,800 |
| Median | $34,660 |
| Top Earners (90th percentile) | $47,590 |
Workers Employed Nationally: 854,910
Related Careers
If you're interested in this career, you might also consider:
Janitors and Cleaners, Except Maids and Housekeeping Cleaners
Education: High School Diploma - or the equivalent (for example, GED)
Median Salary: $35,930
Laundry and Dry-Cleaning Workers
Education: Less than a High School Diploma
Median Salary: $33,800
Locker Room, Coatroom, and Dressing Room Attendants
Education: High School Diploma - or the equivalent (for example, GED)
Median Salary: $34,800
Dining Room and Cafeteria Attendants and Bartender Helpers
Education: High School Diploma - or the equivalent (for example, GED)
Median Salary: $32,670
Dishwashers
Education: High School Diploma - or the equivalent (for example, GED)
Median Salary: $33,670
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Occupational data sourced from the O*NET OnLine database, developed by the U.S. Department of Labor, Employment and Training Administration. Wage data from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), 2024.

