Career Overview
Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants.
Also Known As
- Business Analyst
- Business Consultant
- Management Analyst
- Management Consultant
Alternate Job Titles
- Administrative Analyst
- Administrative Support Coordinator
- Business Analyst
- Business Consultant
- Business Development Analyst
- Business Management Analyst
- Business Management Consultant
- Business Operations Analyst
- Business Process Analyst
- Business Process Consultant
- Business Systems Analyst
- Clerical Methods Analyst
- Commercial Specialist
- Dealer Analyst
- Employment Programs Analyst
What You'll Do
In this role, your typical responsibilities include:
- Gather and organize information on problems or procedures.
- Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.
- Analyze data gathered and develop solutions or alternative methods of proceeding.
- Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.
- Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
- Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
- Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.
Knowledge You'll Use
You'll need solid knowledge in these areas:
- English Language
- Administration and Management
- Customer and Personal Service
- Mathematics
- Education and Training
Essential Skills
Success in this career requires strong skills in:
- Reading Comprehension
- Active Listening
- Critical Thinking
- Writing
- Speaking
- Complex Problem Solving
- Judgment and Decision Making
- Monitoring
- Social Perceptiveness
- Coordination
Key Abilities
This career requires key abilities in:
- Oral Comprehension
- Oral Expression
- Written Comprehension
- Problem Sensitivity
- Inductive Reasoning
- Written Expression
- Deductive Reasoning
- Speech Recognition
- Speech Clarity
- Fluency of Ideas
Work Style
People who excel in this career typically demonstrate:
- Attention to Detail
- Integrity
- Achievement Orientation
- Innovation
- Intellectual Curiosity
What Matters in This Career
This career tends to satisfy these work values:
- Relationships
- Achievement
- Independence
- Working Conditions
- Recognition
Education & Preparation
Typical Education: Bachelor's Degree
Related Work Experience Needed: Over 2 years, up to and including 4 years
On-the-Job Training: Over 6 months, up to and including 1 year
Education Details: Most of these occupations require a four-year bachelor's degree, but some do not.
Experience Required: A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Technology You'll Use
Popular Technologies & Software
- Adobe Acrobat
- Adobe InDesign
- AJAX
- Alteryx software
- Amazon Elastic Compute Cloud EC2
- Amazon Redshift
- Amazon Web Services AWS software
- Ansible software
- Apache Cassandra
- Apache Hadoop
Tools & Equipment
- Desktop computers
- Laptop computers
- Liquid crystal display LCD video projectors
- Personal computers
- Universal serial bus USB flash drives
Work Environment
- Telephone Conversations
- Face-to-Face Discussions with Individuals and Within Teams
- Work With or Contribute to a Work Group or Team
- Determine Tasks, Priorities and Goals
Salary & Job Market
| Salary Percentile | Annual Wage |
|---|---|
| Entry-Level (10th percentile) | $59,720 |
| Median | $101,190 |
| Top Earners (90th percentile) | $174,140 |
Workers Employed Nationally: 893,900
Related Careers
If you're interested in this career, you might also consider:
Project Management Specialists
Education: Not specified
Median Salary: $100,750
Information Technology Project Managers
Education: Bachelor's Degree
Median Salary: $108,970
Data Scientists
Education: Not specified
Median Salary: $112,590
Computer Systems Analysts
Education: Associate's Degree (or other 2-year degree)
Median Salary: $103,790
Document Management Specialists
Education: Bachelor's Degree
Median Salary: $108,970
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Occupational data sourced from the O*NET OnLine database, developed by the U.S. Department of Labor, Employment and Training Administration. Wage data from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), 2024.