Career Overview
Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
Also Known As
- Bus Aide
- Bus Assistant
- Bus Attendant
- Bus Monitor
Alternate Job Titles
- Airline Lounge Receptionist
- Airport Attendant
- Attendant
- Bath Aide
- Bath Steward
- Bath Stewardess
- Bus Aide
- Bus Assistant
- Bus Attendant
- Bus Monitor
- Bus Steward
- Car Porter
- Chair Car Attendant
- Chair Lift Operator
- Club Car Attendant
What You'll Do
In this role, your typical responsibilities include:
- Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
- Provide boarding assistance to elderly, sick, or injured people.
- Respond to passengers' questions, requests, or complaints.
- Determine or facilitate seating arrangements.
Knowledge You'll Use
You'll need solid knowledge in these areas:
- Transportation
- English Language
Essential Skills
Success in this career requires strong skills in:
- Service Orientation
- Active Listening
- Speaking
- Social Perceptiveness
Key Abilities
This career requires key abilities in:
- Oral Comprehension
- Oral Expression
- Speech Recognition
- Speech Clarity
- Problem Sensitivity
- Deductive Reasoning
- Written Comprehension
- Inductive Reasoning
- Selective Attention
- Category Flexibility
Work Style
People who excel in this career typically demonstrate:
- Dependability
- Cooperation
- Social Orientation
- Empathy
- Optimism
What Matters in This Career
This career tends to satisfy these work values:
- Relationships
- Support
- Achievement
- Independence
- Working Conditions
Education & Preparation
Typical Education: High School Diploma - or the equivalent (for example, GED)
On-the-Job Training: Anything beyond short demonstration, up to and including 1 month
Education Details: Usually requires a high school diploma or GED, though some occupations may not.
Experience Required: Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
Technology You'll Use
Popular Technologies & Software
- Microsoft Office software
- Microsoft Windows
- Microsoft Word
Tools & Equipment
- Barcode scanners
- Computerized cash registers
- Digital video cameras
- First aid equipment
- High-powered flashlights
- Light trucks
- Mechanical lifts
- Mobile radios
- Notebook computers
- Parking control cones
- Parking signs
- Portable barricades
- Power staplers
- Restraining harnesses
- Ticket punches
Work Environment
- Physical Proximity
- Contact With Others
- Dealing With Unpleasant, Angry, or Discourteous People
- Exposed to Very Hot or Cold Temperatures
- Spend Time Sitting
Salary & Job Market
| Salary Percentile | Annual Wage |
|---|---|
| Entry-Level (10th percentile) | $29,120 |
| Median | $37,560 |
| Top Earners (90th percentile) | $49,510 |
Workers Employed Nationally: 25,340
Related Careers
If you're interested in this career, you might also consider:
Flight Attendants
Education: High School Diploma - or the equivalent (for example, GED)
Median Salary: $67,130
Baggage Porters and Bellhops
Education: Less than a High School Diploma
Median Salary: $36,020
Reservation and Transportation Ticket Agents and Travel Clerks
Education: High School Diploma - or the equivalent (for example, GED)
Median Salary: $41,460
Bus Drivers, Transit and Intercity
Education: High School Diploma - or the equivalent (for example, GED)
Median Salary: $57,440
Shuttle Drivers and Chauffeurs
Education: High School Diploma - or the equivalent (for example, GED)
Median Salary: $36,670
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Occupational data sourced from the O*NET OnLine database, developed by the U.S. Department of Labor, Employment and Training Administration. Wage data from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), 2024.