Career Overview
Prepare incoming and outgoing mail for distribution for the United States Postal Service (USPS). Examine, sort, and route mail. Load, operate, and occasionally adjust and repair mail processing, sorting, and canceling machinery. Keep records of shipments, pouches, and sacks, and perform other duties related to mail handling within the postal service. Includes postal service mail sorters and processors employed by USPS contractors.
Also Known As
- Automation Clerk
- Distribution Clerk
- Mail Handler
- Mail Processor
Alternate Job Titles
- Assorter
- Automation Clerk
- Computer Forwarding System Markup Clerk (CFS Markup Clerk)
- Dead Mail Checker
- Distribution Clerk
- Distribution Handler
- Distributor
- Equipment Operator
- File Conversion Operator
- Flat Sorter Operator
- Flat Sorter Processor
- Flat Sorting Machine Clerk (FSM Clerk)
- General Expeditor
- Letter Sorting Machine Operator (LSM Operator)
- Mail Distribution Clerk
What You'll Do
In this role, your typical responsibilities include:
- Clear jams in sorting equipment.
- Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters.
- Sort odd-sized mail by hand, sort mail that other workers have been unable to sort, and segregate items requiring special handling.
Key Abilities
This career requires key abilities in:
- Near Vision
- Manual Dexterity
- Perceptual Speed
- Static Strength
- Written Comprehension
- Multilimb Coordination
- Information Ordering
- Category Flexibility
- Oral Comprehension
- Speech Recognition
Work Style
People who excel in this career typically demonstrate:
- Attention to Detail
- Dependability
- Integrity
- Stress Tolerance
- Cautiousness
What Matters in This Career
This career tends to satisfy these work values:
- Support
- Relationships
- Working Conditions
- Achievement
- Independence
Education & Preparation
Typical Education: High School Diploma - or the equivalent (for example, GED)
On-the-Job Training: Anything beyond short demonstration, up to and including 1 month
Education Details: Usually requires a high school diploma or GED, though some occupations may not.
Experience Required: Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
Technology You'll Use
Popular Technologies & Software
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft SharePoint
- Microsoft Word
- SAP software
- Teradata Database
Tools & Equipment
- Addressographs
- Automatic airline assignment systems
- Automatic pallet unloaders
- Barcode scanners
- Barcode sorters
- Compact assignment machines
- Computer data input scanners
- Conveyor belts
- Conveyor sorting systems
- Copy machines
- Delivery point packagers
- Dollies
- Electric material moving tractors
- General purpose mail containers
- Hand-pushed carts
Work Environment
- Indoors, Environmentally Controlled
- Time Pressure
- Spend Time Making Repetitive Motions
- Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
- Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable
Salary & Job Market
| Salary Percentile | Annual Wage |
|---|---|
| Entry-Level (10th percentile) | $42,600 |
| Median | $56,530 |
| Top Earners (90th percentile) | $74,050 |
Workers Employed Nationally: 111,930
Related Careers
If you're interested in this career, you might also consider:
Mail Clerks and Mail Machine Operators, Except Postal Service
Education: High School Diploma - or the equivalent (for example, GED)
Median Salary: $38,150
Shipping, Receiving, and Inventory Clerks
Education: High School Diploma - or the equivalent (for example, GED)
Median Salary: $43,190
Postal Service Clerks
Education: High School Diploma - or the equivalent (for example, GED)
Median Salary: $61,630
Stockers and Order Fillers
Education: High School Diploma - or the equivalent (for example, GED)
Median Salary: $37,090
Office Machine Operators, Except Computer
Education: High School Diploma - or the equivalent (for example, GED)
Median Salary: $39,020
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Occupational data sourced from the O*NET OnLine database, developed by the U.S. Department of Labor, Employment and Training Administration. Wage data from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), 2024.

