Career Overview
Authorize credit charges against customers' accounts. Investigate history and credit standing of individuals or business establishments applying for credit. May interview applicants to obtain personal and financial data, determine credit worthiness, process applications, and notify customers of acceptance or rejection of credit.
Also Known As
- Commercial Credit Reviewer
- Credit Investigator
- Credit Processor
- Credit Representative
Alternate Job Titles
- Accounts Receivable Coordinator
- Authorizer
- Branch Processor
- Call Out Operator
- Charge Authorizer
- Collector
- Commercial Credit Advisor
- Commercial Credit Analyst
- Commercial Credit Officer
- Commercial Credit Reviewer
- Commercial Loan Reviewer
- Commercial Processor
- Consumer Credit Analyst
- Controller
- Credit Adjuster
What You'll Do
In this role, your typical responsibilities include:
- Keep records of customers' charges and payments.
- Compile and analyze credit information gathered by investigation.
- Obtain information about potential creditors from banks, credit bureaus, and other credit services, and provide reciprocal information if requested.
- Interview credit applicants by telephone or in person to obtain personal and financial data needed to complete credit report.
Knowledge You'll Use
You'll need solid knowledge in these areas:
- Customer and Personal Service
- English Language
- Mathematics
Essential Skills
Success in this career requires strong skills in:
- Reading Comprehension
- Active Listening
- Speaking
Key Abilities
This career requires key abilities in:
- Oral Comprehension
- Oral Expression
- Near Vision
- Written Comprehension
- Problem Sensitivity
- Inductive Reasoning
- Speech Recognition
- Speech Clarity
- Deductive Reasoning
- Written Expression
Work Style
People who excel in this career typically demonstrate:
- Attention to Detail
- Dependability
- Integrity
- Cautiousness
- Self-Control
What Matters in This Career
This career tends to satisfy these work values:
- Support
- Relationships
- Independence
- Working Conditions
- Achievement
Technology You'll Use
Popular Technologies & Software
- Microsoft Access
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Word
- SAP software
- Structured query language SQL
- Tableau
Tools & Equipment
- Computer data input scanners
- Computer laser printers
- Copy machines
- Credit card processing machines
- Electric typewriters
- Laser facsimile machines
- Multiline telephone systems
- Personal computers
- Printing calculators
Work Environment
- Telephone Conversations
- Contact With Others
- Importance of Being Exact or Accurate
- Face-to-Face Discussions with Individuals and Within Teams
Salary & Job Market
| Salary Percentile | Annual Wage |
|---|---|
| Entry-Level (10th percentile) | $34,590 |
| Median | $49,130 |
| Top Earners (90th percentile) | $71,730 |
Workers Employed Nationally: 11,960
Related Careers
If you're interested in this career, you might also consider:
Credit Analysts
Education: Bachelor's Degree
Median Salary: $80,970
Loan Interviewers and Clerks
Education: High School Diploma - or the equivalent (for example, GED)
Median Salary: $48,950
Loan Officers
Education: Bachelor's Degree
Median Salary: $74,180
Bill and Account Collectors
Education: High School Diploma - or the equivalent (for example, GED)
Median Salary: $46,040
Credit Counselors
Education: Bachelor's Degree
Median Salary: $50,480
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Occupational data sourced from the O*NET OnLine database, developed by the U.S. Department of Labor, Employment and Training Administration. Wage data from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), 2024.